Sunderland City Council has launched it’s very own interactive community website; www.sunderlandinformationpoint.co.uk.

It will provide a wealth of useful information on the services available within the city meeting families’ adult social care, childcare and supported education needs.

The website is designed to help people live independently in their own homes for longer, and provide parents/carers with help and advice they need on schools, childminders and the support available for families and children with special education needs and disabilities.

Formerly known as the Sunderland Community Hub, www.sunderlandinformationpoint.co.uk is supported by Sunderland City Council and Together for Children, and has been improved with the help of feedback from those providing and using the services.

The improved website which is easier to use and can be accessed on smartphones and i-Pads, provides instant access to information and advice about services, resources and activities available within the city and local communities.

It is split into three main categories;

Adults

• Information on the range of housing options for older people, support for carers, help with managing money as well as a variety of other advice to help people maximise their independence, health and wellbeing.
• Advice on ‘Help to live at home’ with guidance on services from befriending to personal care and cleaners. Videos and ‘how to guides’ will also show how people can use smartphones and other technology like Amazon Alexa and Google Home, to help them or their loved one stay independent for longer in their own home.

Families

• Details of all Sunderland schools.
• Ofsted registered childcare including childminders, school nurseries, and private and voluntary sector day-care settings.

Support for children with special educational needs (Local Offer)

• Information, advice, guidance, services, events and activities for children and young people who have special educational needs and/or disabilities and their families aged 0-25.
• Useful information on care and support; health, travel and transport, housing, and events/activities.
• Individual services are detailed but there is also a wealth of advice and guidance pages that offer families support around issues and problems they might be facing.

community

Launch of Sunderland City Council’s Interactive Community Website, l-r Gabby Campbell Relationship Support Sunderland City Council, Lesley Baxter Directorate Support Together For Children, Councillor Louise Farthing Cabinet Member for Children, Learning and Skills, Councillor Dr. Geoffrey Walker Cabinet Member for Health and Social Care and John Walls Springboard’s Digital Inclusion Officer.

Many of the services listed in the website are provided in partnership with the city’s voluntary sector.

One such VCS organisation is education and vocational training provider Springboard Sunderland.

Springboard’s Digital Inclusion Officer, John Walls said: “A lot of people’s preferred source of information is on-line, so this service caters to that need and also asks for their feedback so it can be continually developed and improved.

“The Sunderland Information Point will help us to use digital inclusion to address social isolation across the community.”

“We want to make information more accessible and more appropriate to people’s specific needs, so the layout and the three categories are designed to cover as wide a range of services as possible.”

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